MediaPost: B2B Email Marketing Comes Of Age

Loren McDonald, Yesterday, 9:45 AM

Many of us who write about email marketing best practices, trends and the state of the industry tend to focus on B2C companies such as retail, travel and other ecommerce-oriented companies.

Maybe, in part, it's because we are all consumers. Everyone can relate to a case study or welcome email program from a sporting goods retailer, for example.

Consumer marketers have traditionally led in marketing innovation with their larger budgets and resources, use of agencies and direct sales models.

However, B2B marketers are catching up to their B2C colleagues and, in many cases, surpassing them with the breadth and depth of their email marketing programs. They're finding ways to deliver greater utility and value without risking channel burnout, as we've seen on the consumer side.

These examples show how some B2B companies use email to build better client and prospect relationships and generate greater ROI from their marketing efforts:
...read on